Is Insight going away? Is so, when?
If insights is going away, will Explore replace it on the Enterprise plan license at no additional cost?
The following text is from:
Insights is included with the Zendesk Support Professional and Enterprise plans. Insights extends the capabilities of the built-in reports to let you build, customize, secure, and share your own reports.
Tip: When you activate Explore, Insights, and any reports you created using it are not removed. However, in the future, Explore will replace Insights, so we encourage you to start migrating any reports that you want to keep.