I have a Confluence page for my team that is sent at the beginning of every month to management.
I have been downloading my teams Zendesk Dashboard for previous month's metrics and then uploading the downloaded PDF file to our Confluence page.
Is there a way (or will there be a way) to send a Dashboard or the reports within the Dashboard to an outside URL like Confluence?
- If yes, will the Dashboard and reports be in real time?
- Will those reports automatically update in Confluence when they're updated in Zendesk?
- Is there a way I can beaurtifully display our Zendesk Dashboard and our reports using the Zendesk API in my Confluence page?
My team and I were working on writing some Python code to use the Zendesk API to get to the Dashboard but we kept getting stuck at the 2nd authentication...we couldn't get past it using our username and passwords. Any ideas on what we could do? Thanks!