Unable to receive push notifications on iOS

3 コメント

  • Nicole - Community Manager
    コメントアクション Permalink

    Hi Gabriel -

    To facilitate troubleshooting this, could you share the code that you are using?

    1
  • gabriel.catice
    コメントアクション Permalink

    I just found out that in true, the Zendesk is not calling my Webhook endpoint to deliver the pushes. Zendesk is not even triggering the endpoint of my Webhook. And I don't know why. Recently we changed our zendesk integration to work with jwt, maybe does this affected it? 

    0
  • Brett - Community Manager
    コメントアクション Permalink

    Hi Gabriel,

    I've passed your question over to our Customer Advocacy team to troubleshoot this. In the meantime, can you provide a link to the instructions you're using as well as the code that's not functioning properly?

    Thanks!

    0

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