Email Tracking for Zendesk

6 コメント

  • Brett - Community Manager
    コメントアクション Permalink

    This is awesome!

    Thanks for sharing Dmytro :)

    0
  • Dave Kaminsky
    コメントアクション Permalink

    not a great solution as CC's opening the message can trigger the tracking pixel intended for the recipient based on testing a few of the solutions in the market place. 

     

     

    0
  • Alberto Martins
    コメントアクション Permalink

    Hi,

    We are trying to install the application on our Zendesk account but shows the message "Resource doesn't exist".

    What should we do?

     

    Regards

    0
  • Brett - Community Manager
    コメントアクション Permalink

    Hey Alberto,

    Can you confirm the plan level your Support account is on?

    Public apps are only available on Support Team plan and private apps are available on Support Professional.

    Let me know!

    0
  • Alberto Martins
    コメントアクション Permalink

    Thanks Brett, I realized about it... by now we are on Essential.

    Thanks for letting me know!

    0
  • Brett - Community Manager
    コメントアクション Permalink

    Happy to help Alberto!

    0

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