Export Agents as CSV

2 コメント

  • Ewa Kondratowicz
    コメントアクション Permalink

    Hi Roman Sheydvasser,

    I recommend using Zendesk Analytics (Insights) report for that.  You can create a simple report showing all the users (and filter out all end-users) along with their role (Agent, Administrator).  It's not showing the most up to date status - the data is downloaded only once a day, but that's enough for me.  

    0
  • John Witt
    コメントアクション Permalink

    It took me a minute to figure out, but you need to have your metric as number of users, then you can have users as attribute and filter on user role. Number of users will be 1 for each entry. I was wasting time with tickets and submitter/assignee/requestor.

    0

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