We're trying something new here in the Zendesk Community: rounding up all of your questions on a topic in one place, and then providing the answers right in your comment.
For this first one, we're collecting questions about Support trigger recipes, i.e. how to set up a trigger to do a specific action, or troubleshooting a trigger that you have set up but isn't working correctly.
When you ask your question, please be sure to include the following:
- What exactly you want the trigger to do
- A screenshot of the trigger (if it's an existing one that you want us to troubleshoot)
- Information about other related triggers, if it's relevant
Our team of trigger experts will work to get your questions answered, and some may even get turned into knowledge base articles.
Users who know a few things about triggers are encouraged to help out and drop some knowledge here as well. See a question you can answer? Dive in!
Additional handy info about triggers:
Questions about Chat related triggers should be posted in the Chat Q&A topic.