I wanted to update a macro and tried to set a second "Add CC" action - I need to add a person and a group as CC in the tickets treated by this macro.
As of now, it looks as if I can't add a second "Add CC" action - the selection is greyed out in the list.
I know, I can set a tag, and then have a trigger that replaces the tag by the Add CC I cannot add - but this does not make a lot of sense, as I need to have the new CCs notified right when saving the ticket again.
So, I wonder if it is possible to either
- have multiple "Add CC" actions in a macro's action list
- have the "Add CC" action allow for multiple CC recipients (both users and groups) to be added, much like the "Add Tags" action