Rich Text formatting, Pasting Images, when responding to customers

3 コメント

  • Sebastiaan Wijchers
    コメントアクション Permalink

    Hello Bill,

    As far as I know it's still posible to use rich text and copy/paste images. Is the following option enabled under Settings > Tickets in the admin area?

    Allows me to do:

    Or am I misunderstanding your request?

    With kind regards,

    Sebastiaan
    Sparkly ⭐

    0
  • Bill Brundage
    コメントアクション Permalink

    Yes, I believe that is what I was looking for. Basically just as it is shown on this response Box. I will see if the Administrator can update this information. Thanks for the quick response.

    0
  • Graeme Carmichael
    コメントアクション Permalink

    Bill

    Just in case it helps. To allow pasting of inline images, under Settings>Tickets>Attachments....

    ...you also need the 'Require authentication to download' option to be unchecked.

     

    0

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