Sort by date last used for Triggers and Automations

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  • Louise Dissing
    コメントアクション Permalink

    Hi Angel,

     

    You already have the ability to sort by usage for 1 hour, 24 hours, 7 days and 30 days. 
    I'd recommend that you keep an eye out for your triggers and check every week to see what triggers are used the most or least.

    Alternatively, you could write a script that checks this for you every 7 days f.x and creates a list for you.
    You can use this endpoint: https://developer.zendesk.com/rest_api/docs/support/triggers 

    I hope this helps you!

    #helpsome regards,
    Louise Dissing
    Team Lead @ helphouse.io 

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