• Nicole S.

  • 2019年09月13日 04:34

  Zendesk Community Team

  Hey Dylan .- 

  There's no way to do this out of the box, though I know some users have implemented custom code to his the "new post" button from within certain topics. If you're interested in that, we can see if any of our community moderators or other members can help you out with the customization. 

• Dylan Douglas

  • 2019年09月20日 15:24

  That's what I figured.  I think we'll just post in the KB for those situations and avoid the forums.  Thanks.

• Nicole S.

  • 2019年10月03日 01:24
  • 編集済み

  Zendesk Community Team

  You're welcome. Sorry I don't have a more straightforward answer for you on that one. 

  You may want to post a request for that kind of functionality in the Gather Product Feedback topic - I suspect there are a number of users who would like to be able to do the same. 

• Florian Merker

  • 2020年01月09日 10:42

  Hey Nicole, we would like to prevent community users from creating new posts. They should be able to comment on existing posts though. How can we do that? Could you help us with the code? Thanks!

• Maggie Ungerboeck

  • 2020年01月09日 15:11

  Community Moderator

  Hi Florian,

  You can comment out the new_post code in the various community pages. For example, in the community_topic_page.hbs, search for new_post and there are two different blocks of code that include new_post. They look like this:

  <span class="post-to-community">
  {{link 'new_post' role='button' topic_id=topic.id class='button button-large'}}
  </span>

  <h2 class="community-footer-title">{{t 'suggest_new_post'}}</h2>
  {{link 'new_post' role='button' class='button-large'}}

  You can then comment out these pieces of code. It will look like this:

  <!-- <span class="post-to-community">
  {{link 'new_post' role='button' topic_id=topic.id class='button button-large'}}
  </span> -->

  <!-- <h2 class="community-footer-title">{{t 'suggest_new_post'}}</h2>
  {{link 'new_post' role='button' class='button-large'}} -->

  Do that for all the community pages and the New Post button won't display on those pages anymore. 

  Hope that helps!

  Thanks,

  Maggie

   

   

• Florian Merker

  • 2020年01月09日 16:03

  Thanks Maggie!

  It worked for me on community_post_page.hbs and community_topic_page.hbs

  but did not work on community_post_list_page.hbs and community_topic_list_page.hbs where I'm always getting the error:

  1 error

  not possible to access `topic` in `topic.id`

   

  Please advise. Thank you!
• Maggie Ungerboeck

  • 2020年01月09日 16:18

  Community Moderator

  Hi,

  Your commented out code on community_post_list_page.hbs should look like this:

  <!--<span class="post-to-community">
  {{link 'new_post' role='button' class='button-large'}}
  </span>-->

  <section class="container community-footer">
  <!-- <h2 class="community-footer-title">{{t 'suggest_new_post'}}</h2>
  {{link 'new_post' role='button' class='button-large'}}
  </section>
  </div> -->

  And on community_topic_list_page.hbs:

  <!-- <span class="post-to-community">
  {{link 'new_post' role='button' class='button-large'}}
  </span> -->

  <!-- <h2 class="community-footer-title">{{t 'suggest_new_post'}}</h2>
  {{link 'new_post' role='button' class='button-large'}}
  </section>
  </div> -->

  Hopefully that will fix the error for you.

  Thanks!

  Maggie

   

• Florian Merker

  • 2020年01月09日 16:21

  It did! Thank you! :-)

• pm

  • 2021年01月28日 13:07

  Hello, 

  Thanks for the help here.. 

  We wanted to prevent posting but on a specific topic not all. So we combined your proposal with 

  {{#is topic.id xxxxxx}}{{else}}
  {{link 'new_post' role='button' class='button-large'}}
  {{/is}}
  
  To only removing "POST" button an a single topic. 
  
  Now we are looking for a way to also remove this capabilities from the general "/community/posts/new" Topic choice in the dropdown of the form.
  Any suggestion ?
  
  Regards

  Pierre-Mikael 

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