Welcome to the Sell community! This is a new space for anyone using or interested in learning about Zendesk Sell to get answers to questions, share best practices, and learn from one another.
In addition to other users and people considering using Sell, there are some other folks you'll see around the community:
Community Managers: These are Zendesk employees whose job it is to oversee and manage the community.
Community Moderators: Users who are volunteers that help answer user questions and keep the community running smoothly.
- Customer Advocates: This is what we call our support agents. These folks are also Zendesk employees, and will jump in when the answer to a question really has to come from the company and can't be resolved by another user.
Since we're all new here, we'd love to have you introduce yourself. I'll go first:
My name is Nicole, and I manage the community team at Zendesk. I joined the company in February of 2017. I set community strategy and oversee everything we do in the community. My team currently consists of two other community managers, Brett and Devan. They'll be by to introduce themselves shortly.
Outside of work I sing in a choir and play the guitar, and enjoy gardening. My husband and I have been renovating a house for the past few years, and I've learned a ton about everything from woodworking to landscaping in the process. We also like to travel, ski, hike, and bike. We live in Madison, WI, with our adorable cat Zoey.
In your introduction, please also share the industry you're in and any areas of Sell expertise or interests you have. We look forward to meeting you!