Recently, the Zendesk Blog discussed the importance of and ways to cultivate community for a better customer experience.
With the launch of Gather, many users are launching communities of their own in their Help Center. So, we thought it would be great for users who are thinking about launching a community to hear from those of you who already have one.
If you have a community, tell us, what kind of community is it/what's its primary purpose? What tips would you share with users who are thinking about launching a community for the first time?