Contact Us -- Not In An Article

3 コメント

  • Trapta
    Community Moderator

    Hi Wendy Sumner-Winter,

    You may want to take a look at Zendesk Contact widget. Let me know if this is what you are looking for.

    Team Diziana

    0
  • Simon Blouner

    Hey Wendy Sumner-Winter

    As Trapta mentions, you would really benefit from implementing the Zendesk Widget - as this gives your visitors the option to contact you at all places on your Guide or Website if implemented there.

    However, if you do not want the widget, you can always for instance add a link to your new_request page your header or footer.

    You can actually add the following to your template wherever you want, and it will be replaced on the frontend with a direct link to your contact forms.

    {{link "new_request" class="submit-a-request" role="button"}}

    #helpsome regards,
    Simon Blouner
    Zendesk Consultant @ helphouse.io

    0
  • Ifra Saqlain
    Community Moderator

    Hey Wendy,

    You have already a link in your HC header bar 'Submit a request',  it redirects to contact form. You need only a single click not so many.

     

     

    If you don't have this link then you can add as @simon said.

     

    Thank You

    Team Diziana

    0

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