Slack Integration for Gather?
Can anyone share any resources or instructions for creating a Gather-Slack integration, such that all Gather posts automatically feed into a designated Slack channel?
I'd like to set up a Slack channel that will show a real-time (or close to it), chronological feed of posts as they're published in the Gather community. This way our support team can view account questions as they appear in there without having to be constantly logged into Gather.
Zendesk doesn't offer such an integration. Has anyone been able to set up something similar using third-party tools?
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Sara, I ended up just using the email integration with Slack. I took the unique email generated by the integration and then created a user in our community that followed all of our categories. Anytime there is a post, the 'user' gets an email and it sends it straight on through to the Slack channel.
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@jason thanks for sharing your workflow!
@Sara I also wanted to point you towards this following tip created by one of our Community Moderators: Notify Slack when a new post has been added to a community topic (using Zapier)
Thanks for sharing this feedback with us!
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What about the opposite? We have some great posts and ideas in slack internally that I'd like to be able to automatically forward as a new community post - has anyone tried setting that up?
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HI Rona - it doesn't sound like anyone has done this yet, but if you figure it out, please come back and let us know. I'm sure there are others who would also like to be able to do it.
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