Feature request: Unmerge tickets due to GDPR

2 コメント

  • Julie Horton
    コメントアクション Permalink

    Yes please; this feature is important to us. Mistakes happen!

  • Blake Wilson
    コメントアクション Permalink

    Created a support account just to upvote. 


    the fact that you cant unmerge is ridiculous.

    and the 'help' from the community managers on that thread is laughable. 


    mistakes happen, and it can cause massive security issues if you cannt verify that only the correct people have access to the ticket. tickets can hold a lot of information that shouldnt be shared like passwords or address's/. 



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