Setting Group ID of Ticket in Support Embeddable SDK

回答済み

1 コメント

  • Greg - Community Manager
    コメントアクション Permalink

    Hi Adam Jakiela! You aren't able to explicitly set a group, however you can use tags to add to the ticket and then build a trigger in your Zendesk instance that routes tickets based on those tags!

    0

ログインしてコメントを残してください。

Powered by Zendesk