Changing atributes to Current Field types


2 コメント

  • 正式なコメント
    Daniel Schultz
    コメントアクション Permalink

    Hey Marshall Main Support SmallHD

    In an effort to maintain data integrity within your database, the ability to change an attribute type is not possible. Once a ticket is marked as Closed, it would also be unable to change information about the ticket. For more information there is an article on Best Practices for Altering Your Custom Ticket Fields.

    For the second part of your question, we are going to pass your request off to our Product Manager as feedback.

  • Brett - Community Manager
    コメントアクション Permalink

    Support: Troubleshooting your Workflows & Ticket Fields AMA has ended and comments have now been closed. If you have any related questions, you can create a new post in our Support Q&A topic!



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