As COVID-19 drives most workforces to operate remotely, we understand the strain that puts on an organization. Zendesk, like many other organizations around the world, has made the difficult decision to close all of its offices and implement a mandatory remote work policy in an effort to ensure the safety of its staff and their loved ones. Join Zendesk as our very own VP of Global Customer Support at Zendesk, Kathy Dalpes, shares how Zendesk leverages Zendesk to stay on the forefront of an ever-evolving, remote customer experience.
This event is also a great way for all of us to keep small businesses in our communities afloat amidst all this social distancing.
- When you register, you will be provided with a $25 Favor egiftcard to enjoy some food and beverages on us. Favor is a Zendesk customer, based in Austin TX, that offers fast, friendly delivery from any store or restaurant.
- When you register, make sure to share a few of your favorite local businesses impacted by social distancing. In an effort to support those businesses, we will be ordering gift cards for giveaways and corporate gifts from them.
1:00 – 1:10: Introductions
1:10 – 1:30: Kathy Dalpes Vice President, Global Customer Support at Zendesk
1:30 – 1:45: Q/A
1:45 – 2:30: Group Discussions - Breakouts
Register here and introduce yourself or ask questions about this event in the comments below.