I'm Nicole, the Manager of Community Engagement for Zendesk. I've been with the company just over 3 years, and am responsible for overseeing everything about this community in terms of strategy, our team of community managers, our community moderator program, and most of all trying to make a great and helpful experience for you.
We love to welcome our new community members each week, and want to get to know you a little bit! Please introduce yourself with whatever you feel comfortable sharing about your role, company, or what you're into outside of work.
If you're working from home (as many of us are now) you can share a picture of your WFH setup, or introduce your doggos (or other pets) to the group as well. If you're not sure where to post, here's a directory of all of the community topics we have for you to join and/or follow.
We look forward to talking with you and helping you make the most of Zendesk!