• Heather Rommel

  • 2020年06月12日 16:25

  Community Moderator

  Hi Nicole Wu,

  1. It seems that no, you can only create one linked ticket.  I would suggest you use the Problem/Incident functionality if you want to link more than one ticket... More on that here: https://support.zendesk.com/hc/en-us/articles/203691086-Working-with-problem-and-incident-tickets

  2. I am unable to unlink tickets after it's done. That seems strange to me but it doesn't seem possible at the moment.

   

  Thanks!

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