Filter label
回答済みI have a question related to articles. How can I search for articles with a specific label and in the same time exclude another label from them. then, we need to add a third label to all of them.
More specifically I want a to make a change on the KBs that have the label ex: 'label A' AND do not have the label ex:'label B'. When i get this list, I want to add the ex:'Label 3' label to all of them.
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Hey Rawan,
There are two ways to search articles by label Help Center API:
These two endpoints behave differently and will return different article results. They are programmatically different and query different data sources for their results. Learn more
Also please go through this article:
https://support.zendesk.com/hc/en-us/articles/115010596788-Using-labels-on-your-Help-Center-articles-Guide-Professional-and-Enterprise-
Thank You
Team
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