I am on the following Zendesk Plan:
Suddenly when I reply to seemingly any post in our Community Forums, one certain user keeps getting my replies even though he did not post in those topics. It's like he has suddenly become subscribed to all topics in the community and keeps getting my messages.
I haven't "tried" anything because I have no idea how to even begin to troubleshoot this.
It's to the point where I'm afraid to post answers in the community forum because I don't know how many messages I am going to bombard that one customer with.