Japanese number for Talk server

3 コメント

  • Nicole S.
    Zendesk Community Team

    Hi Moliwei -

    I see both of the tickets you submitted to Support; we are currently experiencing high ticket volumes and responses are delayed. This is not something we will be able to assist you with in the community, but I encourage you to initiate a chat with our support agents as the chat queue is currently more responsive than asynchronous tickets.

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  • Moliwei

    Hi,

    What should i do if i want to initiate a chat with support agents as the chat queue ?I can't find the entrance to the chat。

    0
  • Nicole S.
    Zendesk Community Team

    Hi Moliwei,

    Just log in to your support account and click the "help" tab on the lower right-hand side of the interface. From there, select the product area you want to talk about, and that will open a chat with an agent.

    For more detailed instructions, review "Option 1" in this article: Contacting Zendesk Customer Support

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