I have just posted a new article on Help Center for my company. On one page of my website, I have used the setSuggested Method to specify a string for my Web Widget to search the Help Desk for and return related articles under 'Top Suggestions'.
Even though my article name is exactly the same as the string for the widget to search for, the article does not show up on Top Suggestions.
Is there some sort of time lag for the widget to update??