How can I get in touch with someone from Zendesk Support?

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4 コメント

  • Devan - Community Manager
    Zendesk Community Team

    Hello Madalina Georgescu,

    You should be able to reach a member of our Support team via chat within your Zendesk instance. I've shared an article below that will guide you step by step on how to implement this on your end.

    Contacting Zendesk Customer Support

    Best regards. 

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  • Madalina Georgescu

    Thank you! 

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  • Romio Bera

    HI Zendesk Support team,

     We are facing a problem when we are using your ZDCChatAPI.framework through POD installation in the IOS application. (pod 'ZDCChat/API'). We are using the live chat functionality within our application. Binary file ./Pods/ZDCChat/ZDCChatAPI.framework/ZDCChatAPI matches UIWebView.
     Apple AppStore is rejecting the app for using UIWebview because UIWebView is replaced by WKWebView by apple. We can find that ZenDesk SDK is containing UIWebView within the binary file of the framework. Can you please replace the UIWebview with WKWebView in your framework and update the framework as soon as possible, so we can continue with the zen desk.
    Please reply to us as soon as possible.

     

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  • Theawilson

    You ought to have the option to arrive at an individual from our Support group by means of visit inside your Zendesk occurrence. I've shared an article beneath that will control you bit by bit on the best way to execute this on your end.thanks

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