I am working on a mobile application where I am looking for the Zendesk Chat v2 SDK for iOS and Android apps to provide live chat support with the customer support agents.
I have few questions related to Zendesk Chat v2 SDK for iOS and Android:
1. Is there a way in Zendesk Chat where I can connect my Facebook page, so that all my customer chats from Facebook messenger can be automatically redirected to my Zendesk Chat and my agent can reply from Zendesk Chat portal itself and provide answers to customers? If yes, how can I do so?
2. Does Zendesk Chat v2 SDK for iOS and Android support video calls with customer support agents?
3. Can I customize the Chat screen to add our application logo and title in the Zendesk Chat v2 SDK?
4. Is there a way where I can pass the Visitor Notes from my mobile app using the Zendesk Chat v2 SDK for iOS and Android? Currently I am only able to find option to pass Visitor info (name, email and phone number).
I would appreciate a quick response as this would help me decide further!