Advertise the KB from tickets using agent signatures

2 コメント

  • Amie B

    Hey Mary,

    After checking out the requirements you have, you might need to look at utilizing a third party signature app from the Zendesk marketplace to achieve this. 

    Zignatures

    Signature 4 groups

    In general, you can add links to signatures, so you could add in a link to your Guide platform in the agent signatures without any issues. 

    Best,

    Amie

    0
  • Mary Paez

    Thank you, Amie.  I will look into these.

    0

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