Our "SUBMIT A REQUEST" button is not linking to the new request/ticket page...HELP!


5 コメント

  • Dan Ross
    Community Moderator

    Rick Dunetz

    If you try removing the  <li> tags from the line, does that do anything? 

    Do you have a public facing link to your help centre anywhere? It's hard to diagnose without being able to inspect a page from a single line of code. 

  • Rick Dunetz


    Fyi...link works on mobile but not desktop.
  • Rick Dunetz

    removing the <li> did not do anything.

  • Simon Blouner

    Hey Rick Dunetz

    From an inspection of your theme, the button is working fine when checking out the theme on a phone.

    However, when using the page on a desktop, the .container-header.mobile class is overlapping the actual menu element. Try adding the following to your CSS file, which will force the menu element to the top of your z-index. :-)

    nav.user-nav.menu {

        z-index: 1001;

    and also add the following, to ensure you remain the look on phone viewport.

    @media only screen and (max-width: 600px){
    .user-nav {
    display: flex;
    width: 100%;
    justify-content: space-between;

    #helpsome regards,
    Simon Blouner
    Solution Architect @ helphouse.io

  • Rick Dunetz

    That did the trick!  Thank you!



Powered by Zendesk