Shopify EAP

1 コメント

  • David Gillespie
    Zendesk Product Manager

    Hi grace grant

    Thank you for the feedback. If you click the "view order" link you should be able to see the shipping address, tracking number and payment details for the order. Is that showing for you?

    For refunds, we use the Shopify Refunds API directly for a one-off refund. I'm not fully across how Recharge works but if you can process a refund via a standard refund in Shopify then it should work. If you have to use a separate app then it may not work.

    Thanks,

    David

    0

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