Explore Lite - list of tickets per organization (end user / ticket)
Hi,
I am wondering if we can get a list of the organizations (end user / ticket orgs) with the total number of tickets against it, either as an export or in Explore. We currently have support professional but only Explore lite, and don't want to upgrade to explore professional + to get this one thing.
thanks
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Hey Justin, this is a nice request for the default Support Dashboard available in Explore Lite. Just as an FYI to you, you can get this information via the Zendesk API, if you wanted to "explore" that option. :-) https://developer.zendesk.com/rest_api/docs/support/tickets
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