Hi, I am a frequent user of the @mention feature, as I use it to engage our community users and bring them into discussions.
However, this feature would be even more useful and valuable if it was possible to @mention someone even if this user have not yet commented or posted anything.
My user story.
I as a community manager want to engage users, so sometimes I want to @mention someone that has signed up and logged in to encourage them to participate in a discussion. Especially when I know if this user is from a specific industry that would help the other user, or have knowledge that could be useful.
However, now I cannot do this, but have to email the user and tell them to write their first comment or post. Before I can more organically reach out in a discussion in the community. Feels a bit weird to send and probably to get that email.
Love @mention! however think it can improve if you can @mention everyone that have signed up.
(also like that suspended users don´t show up anymore, great improvement).