Anonymous request via API only working with zendesk email

1 コメント

  • Bryan - Community Manager
    Zendesk Developer Support

    Hi Regisphilibert,

    At a high level, not knowing the exact request details, payload, or account settings, I would check out: Enabling anyone to submit tickets

    It refers to this account setting, along with other details to consider:

    Given the above, if things look correct, you may have to contact Zendesk Customer Support, so the the details of your plan and API call can be looked at in a private ticket.

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