• Ifra Saqlain

  • 2020年12月23日 04:28

  Community Moderator

  Hi Owen, Follow these simple steps to achieve this:

  Step 1: To get category-ID so need to add this category-id-{{id}} inside your category block's code on your home_page.hbs. 

  {{#each categories}}
            {{#if ../has_multiple_categories}}
              <li class="blocks-item category-id-{{id}}"> // To get category-ID category-id-{{id}} 
                <a href='{{url}}' class="blocks-item-link">
                  <span class="blocks-item-title">{{name}}</span>
                  <span class="blocks-item-description">{{excerpt description}}</span>
                </a>
              </li>
            {{else}}
              {{#each sections}}
                <li class="blocks-item"> 
                  <a href='{{url}}' class="blocks-item-link">
                    <span class="blocks-item-title">
                      {{name}}
                    </span>
                    <span class="blocks-item-description">{{excerpt description}}</span>
                  </a>
                </li>
              {{/each}}
            {{/if}}
          {{/each}}

   

  Step 2: Copy the below code and paste at your script.js file.

  if (HelpCenter.user.role=='end_user') { 
  var specificcategory = document.querySelector('.category-id-60002934000');  // This bold number is the category ID, you need to update this as per your category ID.
  specificcategory.style.display = 'none';
  }
  
  
  

   

  Step 3: To get category ID, click on that and get the ID from search-bar eg. 

  https://xyz/hc/en-us/categories/60002934000-xyz

  Now your specific category-block will be hidden to end-users.

   

   

  Team

• Everest Theme

  • 2020年12月23日 15:10

  Hey Owen Calvert

  If you wanna hide the 'Agent Knowledge Capture' from the end-user you just need to make that category to draft then that category will only visible to the Agent and Admin users 

  Hope this will work for you 

  Thanks 

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