Live Calls access
I'm unable to view live calls, as an administrator. My leads have no issues in viewing them, Permissions haven't changed. Any thoughts on what may be causing this?
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Hi Chris,
Is the Talk option enabled on your profile?
You can check that following this article: https://support.zendesk.com/hc/en-us/articles/214510868-Giving-agents-access-to-Talk
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