Accessing End-User Data

6 コメント

  • Kasper Sørensen

    Hi there Jason K,

    Yes you will need to use the API to do this.

    If you are comfortable using a Python script, then I put something together in this project here that you could use to find the most active users: 🤓 kaspersorensen/gather-community-stats.

    0
  • Jason K

    Thanks Kasper Sørensen,

    I was able to use the Python script (with some help). The generated .csv appears rather limited in data when spanning a range of 11 months. Is there some sort of filtration of the data happening or should this be all posts/comments from any given user_id? 

    0
  • Kasper Sørensen

    What do you mean limited? The script is supposed to crawl all the posts and comments in the time period, yes. Of course only the ones that are visible to the user you're connecting with. So if there are restricted topics or something then it might not pick up those posts/comments. Do you think some posts or comments are missing? In that case it's a bug in the script somehow. Hmm. Would need a bit more information to work that out.

    0
  • Jason K

    Kasper Sørensen, essentially, the 11-month period yielded 22 user ID's with 1-3 comments/posts a piece (which seems quite low for the period). I guess my main question is: is this supposed to show every comment/post count from any user ID within the date range?

    0
  • Kasper Sørensen

    Jason K yes that is the intent. You can maybe validate the results by going to those user's user profiles and seeing if the posts and comment counts there match the results in your CSV file.

    0
  • Jason K

    Kasper Sørensen, I started identifying the users from the data and most appear to be correct (some of the numbers are off because we have 'archived' a couple community topics with user segments). Problem is, we have a lot more activity in our community than just what is represented in the .csv file. I'm not sure if this is expected but my user_id shows only 2 comments (should be closer to 400) and there are people posting regularly that don't show on the list in the first place. I'll continue to mess around with it and get some help to see if there's something going on on my end but for now it looks like it's returning only a small fraction of the data.

    0

サインインしてコメントを残してください。

Powered by Zendesk