最近の検索


最近の検索はありません

Explore Report: Add Calc on cost per ticket

回答済み


投稿日時:2021年6月01日

Hi All,
This should be simple but its proving difficult.
I know my cost per ticket is about $20

I'm trying to pull a Tickets created (or solved) * 20 to get a total cost over X time period.


0

2

2件のコメント

image avatar

Chandra Robrock

Most Helpful - 2021Community Moderator

@... It sounds like a Result Metric Calculation might work for this use case. You'll want to select the metric you'd like to calculate cost by (i.e. tickets created or solved) to your query. From there, select Result Manipulation > Result Metric Calculation and then enter COUNT(Your metric)*20 as the formula. 

1


@... That was incredibly too easy.   <face palm>

Amazing!  Appreciate it!

0


サインインしてコメントを残してください。

お探しのものが見つかりませんか?

新規投稿