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Customer guide clicking behaviour
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投稿日時：2021年7月30日
In Chat we could tell if a customer clicked on a guide we sent, now in Agent Workspace it doesn't look like that's possible. Will this feature be available in the future?
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最近の検索
最近の検索はありません
投稿日時：2021年7月30日
In Chat we could tell if a customer clicked on a guide we sent, now in Agent Workspace it doesn't look like that's possible. Will this feature be available in the future?
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1件のコメント
Heather Rommel
Hi Aileen
On the ticket, it should show it here as you scroll down:
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