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Macro dropdown -- sort by frequency even when filtering



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Jonathan March

Community Moderator

投稿日時:2021年4月09日

Macro “top 5” works pretty well most of the time. What would make it SO much nicer is for this to continue working after one starts typing text in the filter / search field.

I.e. it would show the top 5 macros which fit the text filter. THAT would be a game changer.

As it is now, it is a bit frustrating. I know that the macro I'm looking for is frequently used, it just doesn't quite make the top 5 cut. So I start typing some filter / search text, and all of a sudden the macro list shows every macro in creation, whether it's been used recently or not. I end up having to type much more than expected, to find it.

Our workaround is to give macros names that include quirky little unique reminder text, but surely that's not the intention? :) 


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Andrei Kamarouski

Community ModeratorThe Wise One - 2021

Hi @...!

Our Advanced Macro app has a feature allowing you to search and/or access top used macros in one click - Quick Buttons. Check it out on Marketplace here https://www.zendesk.com/apps/support/advanced-macros-by-pythia

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