ticket field permissions (grey out in Form A and Editable in Form B

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4 コメント

  • mccabe.tonna
    Community Moderator

    an internal app can do this pretty easily.

    If group_id == X, enable field, disable another

    if group_id == Y, disable field, enable the other

    group_id could be form_id or brand_id, pretty easily

    0
  • Steven E, Gagnon

    Excellent!  This is what I am looking to do.

    Do you know the name of the internal app?

    0
  • Anna Roussanova

    Hi Steven, I think McCabe meant that you could build a custom internal app. There isn't a public app that does what you need it to.

    0
  • mccabe.tonna
    Community Moderator

    @...,

    Anna is correct; this would be a custom private app to do this

    0

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