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Let me view Dynamic Content from Macro settings page in Admin Center

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CJ Johnson

投稿日時：2021年3月23日

Having spent two hours matching up 5 DC placeholders in macros to the DC that corresponds, I would love to have a some way to easily view the Dynamic Content being pulled into a macro. Right now, you have to take the string for the DC, and then figure out which one it is amongst all your DCs. You can't even search the placeholder in the Dynamic Content, so this is super slow and tedious, and can be next to impossible if someone renamed that DC since the placeholder was generated. 


I'd love to have direct links to the DC, the way DC does to triggers and macros that use the DC, from the macro side as well. This would make setting up DC a lot easier and less prone to error, as well. 

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    Miki Kanomata

    +1 to this post. It will be much easier for us to view the specific dynamic content. Macro search works really well so hoping to see the specific dynamic content direct link somewhere near "View available placeholders" link. 

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    Alan

    +1 - I'd love to be able to preview or navigate to the dynamic content from the macro or form/field settings page rather than having to separately find the corresponding dynamic content.

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    Scott Allison

    Zendesk Product Manager

    Thank you everyone for continuing to upvote this. This is not on our roadmap for this year, so I have changed the status of this to Not Planned, for now. While it doesn't help directly in this case in Admin Center, do check out the free Liquid Placeholders app from Sweethawk.

    We are going to leave this post open for comment to allow others to provide their feedback and use cases, however please note as is stated in our Community Guidelines that we can not commit to prioritizing any one piece of feedback we receive in the community.

    This year we have a lot of exciting investments in product capabilities planned. Join us next month at Relate to find out more. You can attend in person or stream the product keynote online.

    Thank you again for your continued feedback, it's really appreciated.

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