Hi Bernadeth - There are a few different ways you can see the solved tickets.
The first would be to search for solved tickets. You can do this by searching for status:solved in the search bar.
The second would to create a new ticket view that only shows solved tickets. You'll do this by adding a 'Status is Solved' condition when creating this view.
Lastly, you could query for solved tickets in Explore. You'll find a few different Explore recipes that reference Solved tickets here to help give you an idea.
1件のコメント
Chandra Robrock
Hi Bernadeth - There are a few different ways you can see the solved tickets.
The first would be to search for solved tickets. You can do this by searching for status:solved in the search bar.
The second would to create a new ticket view that only shows solved tickets. You'll do this by adding a 'Status is Solved' condition when creating this view.
Lastly, you could query for solved tickets in Explore. You'll find a few different Explore recipes that reference Solved tickets here to help give you an idea.
Hope that helps point you in the right direction!
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