Download Recordings app - official feature request thread
This is the official feedback topic for Download Recordings. Please refer to the guidelines on feedback posts for Built by Zendesk apps (https://support.zendesk.com/hc/en-us/community/posts/360040001354-Feedback-on-Built-by-Zendesk-Apps-General-Guidelines) before posting here. We’ll try our best to check this and respond to your queries. Thank you for taking a moment to submit your feedback!
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If you're looking for information on setup and use of the app, the instructions article is here: https://support.zendesk.com/hc/en-us/articles/360035202413-Installing-and-using-the-Download-Recordings-app
Hey Joel Fairfull
At this time we don't have plans to adjust from Mono to Stereo, but I have noted this feedback for future changes.
Please move to stereo recordings. Doing any kind of voice analysis is very difficult while dealing with mono recordings.
Is there a plan to move from Mono to Stereo?