最近の検索
最近の検索はありません
Resolved: Change sender address when creating a NEW ticket on behalf of the requester
投稿日時:2015年5月22日
When we create tickets on behalf of our customers, as per this article https://support.zendesk.com/hc/en-us/articles/203690946-Creating-a-ticket-on-behalf-of-the-requester, we need a way to change which email address we send the ticket from. Currently, it uses the default support address, but we would like the flexibility to change to one of the non-default addresses that are configured on the email channel.
Note this was resolved with the release of the Zendesk-made app "Select an Address" Available here: https://www.zendesk.com/marketplace/apps/support/46799/select-an-address
43
38
38件のコメント