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[Sell] Can the MRR in the subscription display in the "Revenue this month" in my dashboard

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Dominic

投稿日時：2022年3月19日

Hi everyone,

Hope all is well with you and are beside a lake or beach somewhere. Yes, get back to this post, when you're back ;)

In Zendesk Sell, I have created a subscription for one of my clients and I'd like to see that reflect in the "Revenue this month" in my dashboard.

Is that possible?

Kindly,

Dominic

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    Agnieszka Czajka

    Zendesk Product Manager

    Hi Dominic! At the moment revenue from subscription is not connected to any other reporting functionality in Sell. The Revenue report is connected to the value of the deals that you are making and a Subscription feature is not connected with deals at the moment.

    If you want to track the fact that subscription was sold you would have to create a new deal and set a deal value for it. When the deal is set to "won" it will be reflected in the revenue report.

    If what you are looking for is tracking revenue from subscription monthly ( every month your report is updated by adding revenue from the MRR) that is not possible at the moment. 

     

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    Dominic

    @Agnieszka Czajka many thanks for your reply.

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