Feature Request: Support Help Section

4 コメント

  • Carsten - Proventic.dk
    Community Moderator

    Hi Dan Potts

    This is possible to achieve either through the Zendesk SDK's or by building it through the extensive Zendesk API. It's not an out of the box solution I'll admit, but it is possible.

    1
  • Dan Potts

    Thanks Carsten! Understood. Is it something that you have on the roadmap or any inclination to ever release as part of your product?

    0
  • Carsten - Proventic.dk
    Community Moderator

    Hi Dan Potts

    I am a Zendesk partner, so I can't really speak for Zendesk. My best guess as to why they haven't added this functionality is that making this available so it can function on all platforms is simply too huge a task to accomplish. So instead Zendesk has made everything you need available so you can tailor build it to your system and your use case.
    If you need help scoping this I am happy help...

    0
  • Dan Potts

    Quite possible, Carsten - Proventic.dk

    Thanks! That's very nice of you to offer. My team and I will be able to work through it, no problem ;) 

    Thanks again for your message!

    0

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