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Need help with widget v2 events open/close



投稿日時:2022年3月30日

Hello guys!

Previously, we used the previous version of the widget on our site and on the mobile version we hung the opening of the widget when clicking on a menu item. Now we have changed to the new version and we do not find elements / hooks on which we could hang the same events. Somebody could help us, please?


Thank you.


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2件のコメント

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Greg Katechis

Zendesk Developer Advocacy

HI Yahor! The new widget SDK has a very limited API, which we document here. If you need the deeper functionality of the previous widget, I would recommend staying with that until we have feature parity in the widget. Unfortunately I don't have a timetable for that, so it may just be best to stick with the classic widget for the time being. 

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Hi Greg!
Thank you for your answer. I have an additional question: do we have some opportunities to add CSS and JS manipulation for the new widget? For example, we need to raise up the widget for mobile devices.

Thank you.

 

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