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Harvest time tracking addon

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Hamish McLean

投稿日時：2022年4月21日

Been using Harvest for quite some time to track time spend against each client etc.

The ZenDesk bolt on has been great too.

Previously, the time entry field has cached previous/often used entries which makes it much quicker to enter details.

However, recently, there has been no cached times - they're all gone and they're not coming back.

This could have happened when I had to add a few more google accounts in Chrome.  However, I have now removed these and removed and reinstalled both chrome and the Zendesk addon  - no luck.

The cached times still show when I use Harvest just not when I use Harvest within Zendesk.

Would appreciate any help.

 

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    Brett Bowser

    Zendesk Community Manager

    Hey Hamish,
     
    Since this is a 3rd party integration created by Harvest, you'll want to reach out to their support team for assistance. You can contact them at the following email address: support@getharvest.com
     
    I hope this points you in the right direction!

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    Hamish McLean

    Hi and thanks for taking an interest.

    I have already reached out to Harvest - their only comment was that they felt this was related to AutoFill in Chrome - it's not as I have reset this over and over.  AutoFill works for addresses etc just fine.

    So, I was hoping that other ZenDesk users may also use Harvest and been able to fix this before - fingers crossed as it is a real time saver.

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