eMail Channnel does not appear to be working

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投稿日時：2022年5月03日

It appears as if tickets emailed into our account are not creating tickets. How can we trouble shoot this?

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2022年5月04日

HI Michael,

There are some email troubleshooting tips here: Email troubleshooting guide

If you're still not able determine what's going in, I'd suggest Contacting Zendesk Customer Support so they can help.

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