最近の検索


最近の検索はありません

Feature request: allow lazy loading content



投稿日時:2022年7月26日

We've had our devs look into this but it doesn't appear that Zendesk allows the code in the source code editor.

Lazy loading loads and renders page content only as it becomes visible on the user's screen. This helps improve the experience on mobile, and conserve mobile data use.

Use case:

  • Mobile users – around 2/3 of our traffic is mobile.
  • Helpful for larger articles with a large amount of text, script and media (which some of ours are).

The impact on us currently is that we're limited in the ways we can enhance our Help Centre for mobile users, resulting in a poorer experience for them when seeking help from us.

Some resources from Google:
Browser-level image lazy-loading for the web
Use lazy-loading to improve loading speed (web.dev)


2

1

1件のコメント

I do agree with Bradley. 

Lazy-loading is essential for articles with multiple videos.  

But the source code doesn't allow loading="lazy" in iframe. 

 

1


サインインしてコメントを残してください。

お探しのものが見つかりませんか?

新規投稿