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How to modify Ticket ID Format ?
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Most Engaged Newbie of the Year - 2021
投稿日時：2022年8月19日
Hello,
I would like to modify the Ticket ID format (for example: Txxx).
What's the process to follow up to do it ?
Thank you very much
0
1
最近の検索
最近の検索はありません
投稿日時：2022年8月19日
Hello,
I would like to modify the Ticket ID format (for example: Txxx).
What's the process to follow up to do it ?
Thank you very much
0
1件のコメント
Gabriel Manlapig
To answer your question, this is currently not possible. Ticket numbers / ID in Zendesk are integers format only. For more information, please see this article: Changing your ticket ID starting number
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